Last Updated: January 1, 2026
Under the General Data Protection Regulation, you have specific rights regarding your personal data. We are committed to respecting these rights and ensuring transparent data processing practices.
You have the right to request copies of your personal data that we hold. When you make such a request, we will provide the information in a commonly used electronic format within one month of receiving your request.
We may ask you to verify your identity before fulfilling access requests, to ensure personal information is not disclosed to unauthorized parties.
If you believe personal information we hold about you is inaccurate or incomplete, you have the right to request correction. We will update records promptly upon verification of the corrected information.
You may request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes it was collected, or if you withdraw consent for its processing.
Please note that we may need to retain certain information where legal obligations require us to do so, or where legitimate business interests apply.
You have the right to request limitation of how we process your personal data in specific situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
Where technically feasible, you may request that we transfer your personal data to another organization, or provide it to you in a structured, machine-readable format.
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
We process personal data based on the following legal grounds:
Personal data is retained only as long as necessary for the purposes outlined in our Privacy Policy. Enquiry information is typically retained for two years unless you request earlier deletion or where longer retention is required by law.
Your personal data is processed within Australia. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
To exercise any of these rights, please contact us at [email protected]. We will respond to requests within one month, though complex requests may require additional time.
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.